Gillies FAQ

  • Origin and Estate Coffees
    From Antigua, in Guatemala’s Panchoy Valley, to Dar es Salaam on Africa’s East Coast, and East again to Buenaventura on South America’s Northwest shore Gillies is sourcing the naturally sweetest cupping coffees from the world over for you to present to your customers. Here you will find fabled Gran Cru origins, and high merit coffees of lesser renown. The things these seemingly disparate coffees have in common are the nurturing care and aspirations of the farmer, and the thoughtfulness with which they are selected, roasted and presented by Gillies. Taste the world of coffee specialties at the ancestral home of specialty coffees in America; Gillies Coffee Company.
  • Hand Tended Roasting
    Skill in roasting is critical for the resulting beverage to please. It is a process controlled by scientific laws, but the outcome is strictly in the hands of man. Gillies is a Perfect Point roaster. A phrase coined by Don Schoenholt to describe our philosophy that every coffee has its own special degree of roast that brings out just the qualities that we want to find in the cup. Our roasting credo has been likened to Goldilocks; not too dark, not too light, just right. if you think its kid's play you are mistaken. It has taken us countless hours of small batch craft roasting and cupping to find the perfect roast point for each coffee in the Gillies collection.
  • Iced Coffee
    I do not seek the same flavors in iced as I do in a hot coffee. In part this is so because I often prefer my hot coffee black, and my iced coffee with cream and sugar. In part it is because I indulge in Iced coffee, as a refreshment, aware that the icing obscures the palates ability to define subtleties of flavors that bloom on the palate with a warmer beverage. And, unlike many of my countrymen, I generally prefer iced coffee to other available summertime thirst quenchers.
    Because the jury is still out on the great Iced coffee question, hot brew or cold brew, rather than tell you the only right way to make iced coffee I offer you a little history, a little culture, a little lore, some great iced coffee blends from which to choose, and leave it to you to decide on your personal recipe for the perfect Iced coffee to share with your customers Gillies exclusive blends
  • Flavored Coffee
    Gillies introduced flavored coffees over thirty-five years ago. They are made by blending specially prepared flavoring essences with a delicious blend of freshly roasted coffee, in a 3% application, and letting them cure overnight. here you will find scores of flavored coffees to satisfy your most discerning customers, available in Gillies Standard Roast™, Rich Dark Roast™, MC and Swiss Water® decaffeinated varieties. our natural and artificial flavors are sourced almost exclusively from Flavor & Fragrance Specialties our trusted supplier for over 25 years. Flavored Coffees
  • Green Coffee
    Following the passage of the Food Safety Modernization Act (FSMA 2011) and the recommendation of Green Coffee Association Inc (GCA) Gillies is now labeling all green coffee products with the following guidance:

    Green Coffee Should Be Roasted Prior to Use as a Food Ingredient

    As a small roaster all our lives, and a former roasting retailer, we understand and are sensitive to the cost of maintaining a varied and diverse inventory of green coffee, and the difficulty of moving and storing a variety of 60 and 70 kilo sacks around a business place. We believe we have a solution to both these problems. We are offering what, in the nineteenth century, were called Broken-bag Lots of the very best greens in 10 LB, 25 LB, 50 LB boxes, and the full weight of original sacks.
    As a professional you will appreciate the caliber of quality that has been pleasing our customers for almost nine generations.

    A wide selection of the very best specialties from the green coffee room of Gillies Coffee Co., "America’s specialty coffee treasure," is now yours for the choosing in individual boxes, single-bag lots, and trailer-loads too. Here’s your chance to buy the very best green quality, in less green quantity, and make more green in return. Green Coffee Green Coffee Storage Pests
    Coffee is a product of nature, and it moves in commerce, sometimes with unwanted "friends". The coffee moth (Auximobasis coffeella) is the most common coffee storage pest in the Northeastern US. Gillies has a pest monitoring and pest reduction program using pheromone (insect attractant) loaded glue-board traps in green coffee storage areas, and black-light glue board traps protect our premises from other flying insects in non-green coffee storage areas. Glue-boards, cages, and snap-traps are strategically placed throughout the warehouse premises to prevent/control potential rodent activity. Insect holes in coffee are mainly from the Broca beetle which is a significant pest in Western hemisphere origin coffees, and the Antestia larva of Africa. Both these pests leave small drill-holes in the beans during the time when the seed is still on the tree. We avoid purchasing beans that are significantly scarred in this way.

    Gillies Coffee Company employs a professional licensed, and Organically Certified, pest management company, who makes bi-weekly inspections of our facility to monitor, and manage our pest control efforts. As a Certified Organic food handler, no pesticides or chemicals are used in our control efforts. Unfortunately, a professional pest management program, even a pro-active one as ours, cannot eliminate all possibility of potential pest nuisance. A Note About Green Coffee Shipping & Handling
    Our green coffee prices include delivery within the continental 48 United States. We may break up single origin sack purchases into cartons to make life easier for FedEx drivers (we will pack the original burlap sack in with the coffee). Multiple sack shipments will be palletized and shrink-wrapped at no additional cost. The receiver of palletized goods must have a loading dock, or materials-handling equipment to avoid excess handling charges from the freight carrier. Further Reading
  • Your Own Private Label™
    A CUSTOM MADE FINISHED PRODUCT DIRECT FROM ROASTER TO YOU Gillies program is designed to provide you with a finished product ready for you to retail in your store or gift shop, include in corporate gifts, online store, and/or forward to your individual customers in fulfillment of their orders.

    Our website is a wholesale business-to-business site

    Gillies specializes in short-run custom work. You can order as few as 24 units per SKU of 12 or 16 ounce consumer size goods with a minimum total order of 72 pieces You can also order pallet-loads

    Bulk 5 LB packing for wholesale-distribution is also available.

    Information on custom blended and roasted coffees can be found here:

    Label Size: Size: 2.75” x 4.125” (Corners slightly rounded) We use photoshop on a Windows platform, and print on an HP CP4020 desktop printer. Please ask the designer to design the art in layers such that we can alter, or move elements as technical needs or regulations warrant.

    There is a $150 one-time fee for preparing your single label-set (Front & Back) design for application on our label form. Design services are available at no extra charge. Blend name changes are available at no extra charge. A change in design format, or color changes for different items are subject to additional charges.

    NET WT 12 OZ (340 GR) must be large, and centered on the bottom of the label.

    For traceability purposes the name, City State and ZIP of the manufacturer, distributor or retailer must appear on the front or back label. You may choose your name, our name, or both names. Many of our customers ask that their goods be co-branded on the back label as:

    Roasted & Blended Expressly for
    Altoona PA 00000

    America’s Oldest Coffee Merchant
    Brooklyn New York 11232

    Coffee products without other ingredients added simple requires the word COFFEE to be prominent on the front label.
    If you are planning on offering flavored coffees the following ingredients should appear on the label (front or back) Coffee, Natural and Artificial Flavoring.

    Coffee products do not require a nutrition label.

    If you provide product bar codes we will print them on your package labels.

    Gillies does not offer private label Certified Organic products.

    Gillies does offer private label Certified Fair Trade products.

    Gillies does offer private label Certified STAR-K Kosher products under the Gillies certification letter at no added cost, and under your own certification letter at $350. Fee payable to Star-K.

    Gillies product images, website images, proprietary product names, and descriptions are the property of Gillies Coffee Company and may not be used for identification, name, description, promotion, or advertising of goods other than those sold exclusively under the Gillies Coffee Company brand.

    GABLE TOP: All Gillies 12 OZ and 16 OZ private label packages have a hermetically sealed stand-up "Gable" top with a tabbed tin-tie closure.

    Your choice. Just let us know how many units (minimum 6 units) you prefer in a box.

    Prices include FREE ground shipping to your single distribution point that is served by FedEx Ground in the “lower 48” unless shipping is specifically excluded in our written quote, as it is when we are drop shipping individual orders to your customers, or when when we quote products "at our door."

    Drop ship orders are not subject to a minimum order requirement. Coffee will be billed at the 72 unit price. You will be charged an added $4 per order (not per bag of coffee) shipped to a consumer specific address, plus the FedEx Ground list price for shipping to that customer specific residential address.

    Coffee samples are available (5 x 6 OZ Samples of your choice - any roast coffee) for $39.99. Sample bags, and labels that we have done for others are included with the coffee samples at no added charge.

    2 OZ ground coffee pillow-shape gold foil "testers" are available, with your 2.75" x 4.124" label on the front @ $2.50 each
  • NON - GMO

    There are no GMO’s in Gillies Coffee that we know of. The National Coffee Association (NCA) is not aware of any GMO coffee in the marketplace. The only additives that we put in some of our blends are flavorings. Our flavorings supplier confirms that there are no GMO components in their ingredient pool.
    For an added layer of security buy Certified Organic coffee. These are verified by an independent third-party certifying agency to be GMO free. You will find our Organic coffees here

  • Shipping

    FREE SHIPPING on all orders over $30 to destinations in the lower 48 United States served by FedEx Ground.

    $12.50 FLAT RATE SHIPPING on all orders under $30 to destinations in the lower 48 United States served by FedEx Ground.

  • Testers

    2 OZ ground coffee pillow-shape gold foil "testers" are available, with your 2.75" x 4.124" label on the front @ $2.50 each

  • Payment

    Goods are invoiced and charged prior to order acceptance by Gillies.

    Gillies accepts Direct Wire Transfer, MC, Visa. Amex, PayPal.

  • Blends
    Some Gillies blends are the result of the spark of a taste ideal translated into a reality, while others are the result of generations following the blending philosophy of those who have come before us at Gillies. It is our philosophy that patience, and practice, produces near perfect coffees. Their delicately nuanced flavors and fragrances speak volumes about who we are and from where we have come as roasters and blenders. In essence you can taste in our blends that we are who we were; caring merchants in pursuit of the perfect cup. Gillies Exclusive blends
  • Espresso
    Espresso is more than a blend, or a roast, or a frothy beverage produced by pushing a shot of hot water through finely ground tightly packed coffee. It is a host of complex aromas in your nostrils and an explosion of joyful coffee flavors in your mouth. Espresso is an intellectual odyssey to great ports 'o call as Djibouti, Padang, and Rio de Janeiro, with the added allure of the life adventures of storied men as Bezzara, Gaggia and Valente. it’s a tale that began in Milan long ago, and continues today in towns some fabled, others unheralded, throughout the world. there are few times in life where we find something at once audacious and refined, but here you will enter a world of American Espresso™ where that happens with every sip. American Espresso blends
  • Decaffeinated Coffee
    Fresh roast decaffeinated coffees have been part of the Gillies portfolio since the seventies. Perhaps our crowning decaffeinated coffee achievement was introducing Swiss Water® brand decaffeinated coffee to North America more than thirty years ago. At the personal request of Coffex owner, Klaus Jacobs, we were helpful when Swiss Water® built their first overseas plant in Barnaby B.C. thereby making the Swiss Water® brand available to roasters throughout the western hemesphere. While we are talking about decaffeinated coffees; our delicious MC Decaffeinated coffees are also something special, prepared in Bremen by CR-Kaffeeveredelung M. Hermsen GmbH & Co. Decaffeinated
  • Sustainability
    Sustainability is more than making sure kids in coffee countries have what it takes to grow-up strait and strong, though that is important surely. It is a concerted effort to do the right thing when the opportunity presents itself. That is why Gillies was among the first roasters to install smoke control on our roasters back in 1953 (it was unique enough to be reported in The New York Times), and why we chose to lead our trade by example (an old habit of ours) being New York’s 1st Certified Kosher roaster, 1st Certified Organic roaster, 1st Fair Trade Certified roaster, 1st Smithsonian Bird Friendly roaster (we are also a roaster of Certified Rainforest Alliance coffee) 1st NY corporate sponsor of Coffee Kids, 1st NY sponsor of Grounds for Health. and among the 1st NY supporters of Cup for Education.

    Because we mean it when we say sustainability is more than sustaining coffee farmers and the environment, Gillies has provided and paid the lion's share of the pemium for health insurance covering our crew since the 1970's.

    Surely there is more that each of us can do to further sustain our communities at home and in origin lands. Here are a selection of fine coffees that may help you take the first steps toward sustainable practices in your business. Why not add one to your coffee selection, and help sensitize your customers, through an enlightening cup, to see the world a little differently tomorrow. OFT & RA coffees
  • Further Reading

    Coming Soon...

  • International Export Orders
    Gillies Coffee Company accepts international/export orders.

    Orders for export are legally accepted by Gillies Coffee Company after payment in-full for goods, services, and any additional anticipated expenses in good USD funds received by Gillies’ bank in New York USA and deposited in our account. Should, after goods have left our premises, and all related expenses are paid, there be a credit balance on customer’s account, Gillies will refund this balance in full. Direct bank wire-transfer is the form of payment for international sales. Any service charges and/or fees incurred by Gillies specific to the international order shall be for customer’s account.

    Our website is a Business-to-business wholesale site.

    Prices are wholesale delivered prices and include shipping to destinations in the continental 48 United States. See shipping details here: .

    Special pricing can be arranged for orders in excess of USD 7,500.

    Labels conform to US law and are written in English. Modified or different labels conforming to destination country law may be provided by customer at customer expense and we will affix them to our products. Customer Private Labeling can be provided. You will find private label information here: .

    Gillies will provide the following documents in addition to our regular business invoice:

    1) A Gillies generated International Commercial Invoice
    2) A Gillies generated Certificate of Origin stating that the goods are prepared for human consumption and are of the same type and quality as manufactured for domestic USA sale.
    3) Other documents required by the receiving nation can be ordered at additional cost.

    Gillies can make arrangements for pick-up by your chosen US freight carrier.

    Payment to customer third-party providers can be made from customers own funds (in USD) previously put on deposit with Gillies for such purpose.

    Gillies Coffee, Gillies Coffee Co., Gillies Coffee Company, and trademarked products and services offered on by the company are exclusively the property of Gillies Coffee Co. and may not be used except as outlined in the Terms of Use found here:

    Contact us via e-mail at or through
  • Star-K Kosher Certification

    The Kosher food certification is big business, as the market Kosher food is very strong throughout the world. worldwide market, Though the term "Kosher" applies specifically to Jewish dietary laws, other religious and secular groups have a dietary regimen much akin to that of Judaism. Kosher products appeal to the Islamic world, vegetarians, Seventh Day Adventists, and others, who look for a Kosher symbol on the foods they purchase. Savvy retailers are aware of the added value that Kosher Certification brings to the goods they sell, and choose the goods they offer for sale in part because they bear a strong Kosher Certification.

    STAR-K Kosher Certification is a leader in the international world of kosher certification providing strict Orthodox kosher supervision for more than a half-century.

    Gillies Coffee Company has been Certified Kosher by STAR-K for decades. All our coffee products are Star-K Kosher for use throughout the year. Our Regular and Decaffeinated coffees are Certified Kosher For Passover each year. Flavored coffees (certified Kosher for year-round use) are not Certified Kosher for Passover use, and are not manufactured or sold during the Passover holiday period. You will find a copy of our Kosher Certified letter here. For more on Coffee and Koshrus see coffeeman, Donald Schoenholt’s article on the subject here.

  • Samples

    You may order 5 x 6 OZ samples of your coffee choices by e-mail for $39.99 (cost includes standard ground shipping to locations in the continental 48 United States served by FedEx Ground). Add additional 6 OZ choices at $8.00 each.

  • Returns

    Custom made goods as private label goods are not returnable except in the case of manufacturer’s error or product defect.

  • Quote Expiration

    Quote expires in 30 days.

Enjoy15% OFF
on your first order